Import Information Quality and Sharing for Enhanced Performance of Import Companies: A Study of Tuyil Pharmaceutical Company Limited, Ilorin, North-Central, Nigeria

Abstract

The study examined the main influence of Information Quality and Sharing Practices on Import-companies Performance at Tuyil Pharmaceutical Company Ltd in Kwara State North-Central, Nigeria in order to ascertain how quality information leads to enhanced performance or otherwise. The general objective of the study was to determine the impact of information quality on the performance of Tuyil Pharmaceutical Company Ltd. Specifically, the study finds out the effect of information sharing practices, including real-time data exchange, collaborative planning, and system facilities integration on import performance. The study was quantitative while both simple random and purposive sampling techniques were utilized to select a total of 228 participants who are mainly staff of the Company. In the same vein, a self -designed structured questionnaire was administered to the 228 staff members from the company’s operations, marketing, logistics, store, and administrative departments. Descriptive and inferential statistics, including Multiple Linear Regression, were jointly utilized for data analysis. The findings revealed that both Information Quality (R² = 0.659, F = 69.45, p = 0.000) and Information Sharing Practices (R² = 0.631, F = 55.38, p = 0.000) significantly enhance Import Performance. Similarly, information accuracy, timeliness, and relevance, alongside real-time data exchange, collaborative planning, and system integration, were all found to be positively correlated with improved import performance. The study concludes that optimizing these factors is crucial for enhancing operational efficiency. It is therefore recommended that there is the need to invest in advanced information management systems as well as strengthen internal and external information-sharing practices to foster better coordination, improve decision-making process which will lead to improved overall performance in the pharmaceutical importation companies